To deliver exceptional nursing and convalescent care for individuals, ensuring their full recovery and swift return home, while serving as a leading partner in supporting the NHS and local authorities.
Dignity: To treat each person as an individual with their own intrinsic values
Choice: The right to select care and support from a range of options
Rights: To be allowed the basic human rights as the rest of society
Independence: Allow each person to live as they choose making their own decisions
Fulfilment: Enable each person to meet their personal goals within their life
Partnership: To work with families and agencies in delivering best service
At HBC you are very important to us. So, to ensure you receive the best possible life experiences we will do the following:
Engage with the community we work in
Listen to our clients and staff
Train our staff to be competent and productive
Encourage people to succeed
Create opportunities for a better lifestyle
Assess people’s needs objectively and in a non-judgemental way
Relate to people at their level
Honour people’s culture and diversity
Observe good practice
Maintain a good reputation with our partners and the community
Educate people to understand the nature of the work we do
Support people to achieve their potential